Streamline Contact Centers with Appsmith

Revolutionize customer support and communication by creating a custom contact center software with Appsmith, tailored to your organization's needs.

Contact center software + helpdesk software


Amazon Web Services


Why Appsmith for Contact center software?

Drag and Drop Interface

Use Appsmith's pre-built widgets and a user-friendly drag-and-drop interface to build customized software for request handling and data management. Add personalized features like call routing, agent management, and more.

Database Integration for Extended Capabilities

Connect your customer center software with databases and external applications using existing APIs and pre-connectors. Manage and schedule agents, monitor performance, and provide training using third-party apps.

Reporting and Analytics for Customer Data

Track and analyze call center metrics such as call volume, wait times, and customer satisfaction. Provide detailed reports and analytics to help improve performance using widgets such as forms and charts.

Do magic with widgets

Table for Organized Data

Use the Table widget to display customer data, interaction history, and support tickets in an organized manner. Make use of the assembled information for better decision-making.

Charts for Data Visualization

Implement the Chart widget for visualizing real-time analytics and performance metrics such as the number of inquiries received. Analyze contact data for data-driven decisions.

Dropdown for Segregation

Leverage the Dropdown widget to filter data and assign customer interactions to appropriate agents. Create custom widgets such as recent callers, pending inquiries, and more.

Expense management with Rowy and Appsmith


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We’re open-source, and you can self-host Appsmith or use our cloud version—both free.