Customer support
Overview
This template is designed as an application for an e-commerce company that has to handle ad-hoc refund and delivery issues. The company?s Order Management system handles all returns and delivery issues that are generated on their website and app, however, they often receive requests on the phone, and via email.
This tool enables the Customer Support team to address delivery discrepancies in their system, issue partial or full refunds initiate replacements and observe important statistics at a glance.
Highlights of the app
- Dashboard showing important statistics and analysis
- Search for customer by name, email, phone, and order id
- View customer detail information and order history
- View order details and take specific actions to manage the account
- Refund, cancel, or update an order
- Lookup delivery details
- Initiate a return and replacement process
- Add comments and notes to the order
- Create a limited time coupon code specific to this user for their next purchase
Related Templates

PostgreSQL admin panel
Replace your pgAdmin with this template that comes with an-built SQL playground for your PostgreSQL database.

Google Maps Navigation
An app to dynamically generate Google Maps directions from your location or from a custom map pin.

Meeting Scheduler
Create a free app that lets users schedule meetings with you based on your Google calendar.