Build an order management tracker in minutes.

Automate the end-to-end process of order management - from receiving orders, tracking order and payment status, shipping and fulfilling orders to returns and refund settlement - using a custom order management tracker that fits your custom need perfectly. 

Tracker • Order processing

Thousands of businesses scale faster and more efficiently by building on Appsmith.

What is an order management tracker?

An order management tracker is used to track the status of customer orders, process payments or refunds, manage inventory, and generate reports.

What are some common features of an order management tracker?

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  • Order tracking: view the status of orders and track their progress from receiving to fulfilment and everything in between.

  • Inventory management: track and manage inventory levels and automatically update them as orders are placed.

  • Payment processing: process payments and manage financial transactions associated with orders.

  • Reporting: generate reports on order and sales data, including sales by product, customer, and date range.

  • Customer management: store and manage customer information, including contact details and purchase history.

  • Shipping and fulfilment: manage and track shipping and fulfilment of orders.

Why build an order management tracker instead of buying one?

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Building a custom order management tracker

  • allows you to customize it to your specific business needs, internal processes, and lets you have your own unique workflow for processing orders.

  • lets you integrate it with other internal systems such as inventory management system, SaaS tools, or any datasource easily

  • gives you control over data and security as you don't have to conform to the data structure and security protocols of the vendor.

  • allows for more control over how data is stored and accessed and you can implement your own security measures to protect sensitive information.

  • can potentially save you costs in the long run as compared to buying an off-the-shelf solution. A pre-built system may require additional costs for upgrades, integrations, and customization, while a custom-built system can be updated and expanded as needed.

What are the challenges of building an order management tracker?

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  • Complexity: Order management systems can be complex to build, especially if they need to integrate with other systems and handle a large amount of data. This can require a significant amount of development resources and expertise.

  • Data management: Ensuring the accuracy and integrity of data is a critical challenge when building an order tracking management system.

  • User experience: Building a tool with a user-friendly interface and easy navigation for different teams to use is challenging without experience frontend engineers involved.

  • Testing and quality assurance: You will need to do thorough testing to ensure your tracker is fully functional and reliable. Poor performance or inaccuracies in the system can lead to direct revenue loss for the company.

  • Security: You will need to ensure the security of sensitive information, such as customers' personal and financial data as well as implement measures for access control, authorization and compliance with regulations.

Which teams use order management trackers the most?

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  • Operation teams:

    to manage and monitor the production, logistics and supply chain process. Some companies have specialized inventory and fulfilment teams separate from the operations teams to track inventory levels and ensure that enough products are available to fulfil customer orders. These teams also manage the shipping, return, and refund processes.

  • Customer support teams:

    to fetch the exact status of customer orders and resolve customer queries quickly.

  • Sales and marketing teams:

    to view and analyze product sales trends, total order value tracking, and revenue reports, as well as to create marketing strategies and campaigns for slow-selling or fast-selling inventory.

  • Finance and accounting teams:

    to track data such as sales, expenses, and revenue.

Why Appsmith for an order management tracker

Replace spreadsheets without code

Forget custom coding that spreadsheets mandate. Get functional, interactive, and modern trackers with Appsmith’s ready connectors to most popular data sources like Google Sheets and a growing library of widgets.

Trigger automatic read + write by events

No need to manually update or create new records anymore. With ready queries for most datasources and widgets that bind to them easily, you can track updates automatically and create new records easily.

Control access granularly out of the box

Prevent unintended data accidents with granular access controls. Set access rules by department, seniority, and ownership or create custom roles and groups for fine-grained controls. Stay on top of big changes with audit logs.

What more can you do with Appsmith?

Build a customer insights dashboard, an inventory management system, an order processing tracker or a revenue management dashboard. Use Appsmith to do it all 10X faster and with much fewer engineers needed.

Reports and analysis

Generate reports on order and sales data, including sales by product, customer, and date range using our built-in features. Trigger notifications and alerts to team members or to other tools based on user actions.

Customer management

Manage and track customer orders from multiple channels, such as websites, marketplaces, social media, and offline stores; resolve customer queries; and process returns, refunds and payments, all within one order management tracker.

User authentication and authorization

Let only authorized users login to your tracker using Appsmith’s role-based access controls. Allow users to only perform certain actions based on their permission settings in the admin console. Use audit logs to track key events. 

Which industries use an order management tracker?

Travel and tourism
Expense management with Rowy and Appsmith


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